Customer Loyalty Marketing Manager

Here at Peacocks, we are seeking an experienced Customer Loyalty Marketing Manager to join our Marketing Dept. to drive the day-to-day operations of the new Peacocks Loyalty Programme.

This role will drive the day-to-day operations of the new Peacocks Loyalty Programme and would suit someone who has a good understanding of loyalty schemes, customer behaviour, and a proven track record of managing a large scale project.

Key Responsibilities & Objectives for the role:
Drive Profitable Sales Growth through our Loyalty Scheme
Drive customer acquisition through Peacocks channels (website, social, in-store etc.)
Create & maintain a Loyalty Scheme activity plan that drives additional revenue
Analyse performance, customer data, and market trends to drive decisions and optimize revenue generating activity
Review ROI on all activity and provide regular stakeholder performance reports

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