Customer Loyalty Representative 1

It's fun to work in a company where people truly BELIEVE in what they're doing
We're committed to bringing passion and customer focus to the business.
Avid is looking for a Customer Loyalty Sales Representative. You will be responsible for the renewing of maintenance / service / license contracts. You must be able to effectively coordinate with our Sales Teams to drive the renewal business in the region and being in permanent contact with our clients and resellers.
Essential Duties And Responsibilities
Conceptual knowledge of communicating and advising the customers on the range of AVID Support services as it relates to their specific business needs and interests, and ensuring the customer's understand the support offerings they are purchasing.
Recognize and utilize opportunities for up-selling and cross-selling.
Secure a commitment (close and associated PO) with the customer
Prepare an accurate quotes reflecting customers environment and ensuring that new equip...