Customer Manager

Location: Brisbane

Remuneration/Benefit: Attractive Salary Package plus bonus opportunity

About the role:

We are currently seeking a Customer Manager to join our Brisbane based team. This position reports to the Customer Account Executive in our Coal business and will see you manage a portfolio of existing customers.  You are a relationship builder with customer facing experience who combines logistics and commercial acumen with the ability to build and maintain strategic customer relations. 

• Proactive communication with customers across commercial and operational interfaces.
• Identify and lead continuous improvement projects with customers.
• Develop and execute strategies for contract renewals; negotiate all contractual variations.
• Manage and monitor contract performance to meet or exceed revenue budgets.
• Develop systems and reporting to ensure contractual complian...