Customer Marketing Lead

We are looking for a customer-obsessed marketing professional to own and evolve Tradify's customer marketing and lifecycle strategy across all regions. This is a pivotal role that sits at the intersection of retention, engagement, and growth — responsible for deepening relationships with existing customers, reducing churn, and unlocking expansion revenue through thoughtful, well-timed marketing.

You'll design and run lifecycle programs that guide customers from onboarding through to long-term advocacy, and you'll collaborate closely with Product, Customer Success, and Sales to ensure every customer communication is relevant, valuable, and commercially purposeful.

You're a strategic thinker who's equally comfortable getting hands-on — building campaigns, writing briefs, analysing cohort data, and iterating fast. You care deeply about the customer experience and know how to use marketing to drive measurable business outcomes.

Requirements

The C...