Customer Marketing Manager

Job Description

The Company

Our client is a well-established financial services organisation with a strong presence in the Australian market. Known for its customer-first mindset and commitment to responsible lending, the business is focused on building long-term relationships through meaningful, compliant and value-driven customer experiences.

The Opportunity

An exciting opportunity has arisen for a Customer Marketing Manager to join a high-performing Marketing function based in North Sydney. This role is responsible for shaping and delivering end-to-end customer engagement strategies for existing customers, with a strong focus on retention, loyalty and lifetime value.

You will own customer communications across the full lifecycle, designing insight-led, multi-channel campaigns that enhance satisfaction, strengthen advocacy and support sustainable business growth. Working closely with data, product, CX...