Customer Master Data Management Supervisor

SGS
Full-time Las Pinas, Metro Manila Supervisors of Office and Administrative Support Workers
Posted:
June 16, 2026
Location:
Las Pinas, Metro Manila, Philippines

Job Description

Job Description

Process

  • Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
  • First contact for issues escalation within B2C process (Customer Master Data)
  • Cooperation with Internal and External Audit
  • Performing B2C (Customer Master Data) controls
  • Advising other team members in terms of B2C (Customer Master Data) process matters
  • Introduce Improvements within B2C process (Customer Master Data)
  • Coordination:

  • Coordinate completion of B2C (Customer Master Data) processes
  • Delegate tasks
  • Distribute the workload and supervise the team in day-to-day operations
  • Managing HR Matters
  • Communicate deadlines
  • Monitor the team performance
  • Resolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day-to-day operations
  • Communication:

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    Job Overview

    Job Type: Full-time
    Location: Las Pinas, Philippines
    Posted: June 16, 2026
    Deadline: July 26, 2026