Customer Offers & Promotions Lead

Scotiabank
Full-time Toronto, Ontario Business Operations Specialists
Posted:
June 18, 2026
Location:
Toronto, Ontario, Canada

Job Description

Is this role right for you?

In this role, you will:
  • Lead offer configuration and design for mass and targeted marketing campaigns on a vendor managed offer management platform (Zafin). This includes offer constructions, set up fulfilment payout criteria, monitoring on offer performance, management of customer inquiries and investigations around offer payouts.
  • Provide consultation and expertise to business/product teams on existing offer capabilities and on new offer constructs; translate campaign objectives into platform-ready requirements and configuration.

  • Manage the offer intake process from concept through requirements, configuration, testing, approvals, and implementation; maintain intake SLAs, prioritization, and status tracking.

  • Partner with stakeholders across Campaign Execution, Marketing, Business Product Lines, Technology, QA, channel partners in cross functional agile teams to configure, test, and deploy offers in market.

  • ...

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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: June 18, 2026
    Deadline: July 28, 2026