Customer Onboarding Engineer - Cybersecurity Products

We are looking for a Customer Onboarding Engineer to lead the technical onboarding of new customers onto our cybersecurity products.

This role sits at the intersection of engineering, cybersecurity, customer success, and technical support. The successful candidate will be responsible for guiding customers through the engineering and technical implementation process, ensuring that our products are correctly configured, securely deployed, and successfully integrated into the customer’s environment.

The ideal candidate has a strong understanding of cybersecurity concepts, customer-facing technical experience, and the ability to translate customer requirements into clear implementation steps. This role is well suited for someone with experience in cybersecurity solutions, technical onboarding, solutions engineering, implementation engineering, or security operations.

Key Responsibilities:

• Customer Onboarding & Implementation