Customer Onboarding Manager at Dash Social

Drive customer success as a Senior Customer Onboarding Manager with Dash Social. Lead client interactions, collaborate with teams, and develop long-term strategies in a flexible work environment.
Dash Social is seeking a Senior Customer Onboarding Manager with 3-5 years of experience for its dynamic team. You will work with large brands and global teams, crafting communication strategies that rebuild trust and enhance user engagement. Ideal candidates are organized, proactive, and eager to learn.
Key Responsibilities:
• Oversee customer onboarding processes for major accounts
• Develop long-term engagement plans for client success
• Collaborate with cross-functional teams to ensure seamless onboarding
• Create messaging to re-engage inactive users
• Conduct virtual meetings to maintain customer relationships
Requirements:
• 3-5 years of relevant onboarding experience
• Background in working with large brands globally
• Exceptional communication and orga...