Customer Onboarding Specialist

We are looking for a Customer Onboarding Specialist with strong technical capabilities and client-facing experience to join a growing SaaS company in the healthcare space.

This role requires a professional who can manage multiple onboarding processes simultaneously, configure technical environments, troubleshoot integrations, and ensure successful client implementations.

Key Responsibilities

• Lead and manage end-to-end client onboarding processes

• Configure and troubleshoot client setups within a SaaS platform

• Support technical integrations, including API testing and data validation

• Work with SQL databases to analyze and validate data

• Identify and resolve configuration and integration issues

• Maintain accurate documentation of client configurations and workflows

• Collaborate cross-functionally with Product, Engineering, and Customer teams

• En...