Customer Onboarding & Support Associate

Customer Onboarding & Support Associate

About Us: We are a fast-growing AI company building next-generation solutions for businesses worldwide. As an early team member, you’ll have the opportunity to wear multiple hats, work directly with leadership, and help shape how our customers experience our products.

Salary: PHP 45,000 to PHP 55,000/mo

Schedule: 8am to 5pm Pacific Time (Night Shift Philippine Standard Time)

What You’ll Do:

Customer Onboarding & Success

• Guide new customers through setup, onboarding, and best practices.
• Hop on video calls, phone calls, and live chats to ensure smooth adoption.
• Proactively follow up with clients to ensure satisfaction and retention.

Sales & Growth Support

• Join virtual demo calls and assist in closing deals.
• Manage the sales pipeline using our CRM and ensure all deals and asso...