Customer Operations Analyst:

Non-Negotiable Skillsets

• Advanced EDI Proficiency: Hands-on experience with the Order-to-Cash cycle using core transaction sets, including 850 (PO), 856 (ASN), and 810 (Invoice), with a proven ability to troubleshoot EDI exceptions.
• US Big-Box Retail Experience: Direct experience navigating vendor portals for major US retailers (e.g., Walmart Retail Link, Target Partners Online, SPS Commerce) and a thorough understanding of their specific routing guides and compliance standards.
• Order-to-Cash (OTC) Mastery: At least 5 years of experience in a fast-paced consumer goods environment managing the full lifecycle of a sale, from initial order placement through to final invoicing.
• ERP Systems: Solid working knowledge of NetSuite or a comparable global ERP...