Customer Operations Analyst AA-04

Our client is a leader in performance-based mobile app marketing, partnering globally to deliver premium users at scale. Their collaborative team prioritizes innovation and strategic decision-making, fostering a dynamic and inclusive culture.

They are seeking individuals who thrive in an autonomous work environment, actively contribute to shared success, and embrace both personal and professional growth.

ABOUT THE ROLE

Our client is seeking a Customer Operations Analyst to assist users and combat fraud across a growing customer base.

This role is responsible for handling customer support requests, compiling and analyzing data related to support cases, and evaluating traffic from high‑risk partners to identify and prevent fraudulent users from engaging with the platform.

This position is ideal for someone who excels at identifying, isolating, and articulating complex patterns and trends, with strong attention to detail and organiza...