Customer Operations Executive

Atlas is building the operating system for restaurants. The easiest way to start, run and grow any restaurant online and offline. Atlas helps restaurants power online storefronts, point of sale, 3rd party logistics, sync with food platforms, activate customer loyalty, connect with other tools, leverage AI and a lot more. Team and investors are from Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y Combinator and others.

Read our hiring memo here.

Role information

• We’re looking for someone to run end-to-end onboarding for new merchants and handle requests from existing merchants — resolve issues fast, keep standards high, and drive satisfaction and NPS up up up.
• Team: Customer Operations
• Location: Singapore
• Working hours: This role is a full-time in-person role; regular office hours apply.

You will

• Handle new customer onboarding from end to end, and ensure Atlas is set up perfectly.