Customer Operations Officer/ Executive - Cochin

**Job Title -** Customer Operations Officer/ Executive – Organized Trade (Key Accounts)

**Function -** Sales – Modern Trade

**Location** - Cochin

**About the role**

Own and grow Nestlé’s Organized Trade business by managing key retail accounts (e.g., large-format chains), delivering volume plans, and ensuring on-shelf availability and brand visibility across assigned outlets. You will plan customer-specific commercial calendars, lead assortment and activation plans, and serve as the single-window contact to drive pricing stability, service, and trade term execution for your territory.

**Key Responsibilities:**

+ Build an integrated commercial plan for assigned customers; develop a rolling 3‑month sales plan at customer/account level.
+ Plan assortment at account level and create a quarterly account‑specific activation calendar.
+ Achieve volumes planned during OPL and execute account‑specific activation programs on time and...