Customer Operations Representative

We're Hiring: Customer Operations Representative | Bilingual (B2+ English)
Location: Barranquilla, Colombia (On-site)
Schedule: Full-Time, Monday–Friday
(May require time-sensitive responsiveness)
English Level: B2+ required
As a Customer Operations Representative, you'll play a key role in supporting daily transportation operations, ensuring shipments are executed accurately, on time, and in line with customer expectations.
This position is ideal for someone competitive, self-motivated, detail-oriented, and eager to grow within the logistics and transportation industry. Comprehensive training is provided to develop industry knowledge, system expertise, and operational best practices.
What You'll Be Doing:
Execute daily account operations supporting customer and shipper expectations
Build and manage orders in a TMS system with high attention to detail
Assist with tender acceptance following award management guidelines
Coordinate scheduling with faciliti...