Customer Operations Specialist

Knipper
Full-time Louisville, Kentucky Information and Record Clerks
Posted:
March 03, 2026
Location:
Louisville, Kentucky, United States

Job Description

Overview

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POSITION SUMMARY:

As a Customer Operations Specialist, you will be responsible for successfully managing orders through both telephony and electronic ordering. This will include following communication scripts, handling various topics and acting as a liaison between our company and its customers. In addition, you will be responsible for verifying and reconciling financial information, which includes order to cash.

Responsibilities

KEY RESPONSIBILITIES:

  • Answers and resolves customer inquiries within committed time frames
  • Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution
  • Works in a team-structured environment to provide support to other members of the Customer Ope...
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    Job Overview

    Job Type: Full-time
    Location: Louisville, United States
    Posted: March 03, 2026
    Deadline: April 12, 2026