Are you ready to make a difference in the world of healthcare? As a Specialist in Customer Operations, you'll be at the forefront of ensuring efficient and compliant processing of customer orders within a GxP-regulated environment.

You'll serve as the main point of contact for healthcare providers, distributors, and pharmacies, supporting account onboarding and maintenance, resolving inquiries by phone and email, and handling errors swiftly. Collaborate closely with internal teams, monitor key performance metrics, support REMS compliance, manage quality records, and identify opportunities to enhance processes and service delivery. If proactive communication, strong relationship management skills, and a commitment to quality and compliance are your strengths, this role is for you!

Accountabilities:

• Be responsible for the daily management and accurate processing of sales orders, emergency orders, service requests, an...