Customer Ops Lead - Hybrid in Chicago | Growth & Service

An educational publishing company is seeking a Customer Operations Manager with at least 5 years in operations management. This role involves overseeing order processing, enhancing customer service processes, and managing a team. Candidates should hold a Bachelor's degree and possess significant experience in customer-facing environments. Bilingual capability in English and Spanish is required. The position offers a hybrid work model and a competitive salary, alongside strong benefits including health insurance and generous PTO.
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