Customer Payment and Credit Services Specialist EMEA

About this opportunity

Customer Payment and Credit Services is one of our critical teams at the company and we are looking for a Customer Payment and Credit Services Specialist colleague who will perform internal, as well as external, order to cash activities in order to provide operational/business support to external and internal customers for the company’s products and services. One of the main responsibilities of this role is to mitigate the given Credit Risk for Align Technology whilst enabling optimum business performance, within Align Technology’s Global Policies and within the set the parameters of Align’s Values. Working together with regional Sales, Customer Success and Business Operations Teams in Poland, the regional EMEA HQ in Switzerland and the Global Shared Service Centre in Costa Rica, you will also analyse operational processes, establish escalation procedures and identify opportunities for service delivery improvements. The location of your offic...