Customer Program Manager

Job Title: Manager – Customer Programs

RCS Grade: K

Job Location: Budapest

In this role, you will have the opportunity to Act as Single Point of Contact for the DGF Customer, developing strong and trusted relationship with customers through timely and accurate communications, being part of escalation path. Identify and understand each customer’s needs. Assist customers in an efficient and friendly manner, working with DGF Stations to achieve customers objectives and improve their performance, also recommend and coordinate needed changes based.

Key Responsibilities:

• Build and maintain strong business partnerships with external customers across all levels, ensuring alignment on service expectations and operational goals.
• Lead and drive tactical and operational performance across DGF teams.
• Keeping customer and their expectation from DGF as central focus, driv...