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Customer Program Manager

TomTom
Full-time Japan, Tokyo Operations Specialties Managers
Posted:
February 19, 2026
Location:
Japan, Tokyo, Japan

Job Description

The impact you'll make
  • Manage post-sales activities and delivery of customer programs for Automotive and enterprise clients in Japan.
  • Collaborate with internal teams to ensure product delivery meets and exceeds customer expectations.
  • Accountable for program delivery within budget while addressing complex customer needs and requirements.
  • Establish and nurture strong relationships with customers, working closely with account managers to address escalations.
  • Develop and implement comprehensive project plans, ensuring compliance with budget and quality standards.
  • Facilitate cross-functional meetings, documenting critical communications and engaging with engineering and product units.
  • Champion best practices in risk mitigation, stakeholder alignment, and successful program delivery.
  • Act as a spokesperson for senior stakeholders, promoting a culture of collaboration and customer obsession.
  • Representing the customer in the Tom...

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    Job Overview

    Job Type: Full-time
    Location: Japan, Japan
    Posted: February 19, 2026
    Deadline: March 31, 2026