Customer Program Manager

Req ID: 135085
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Senai

**General Overview**

**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Manager 1
**SAP Short Name:** MG1
**Job Title:** Customer Program Manager 1
**Job Code:** MG1-OPS-CPM
**Job Level:** Band 09
**Direct/Indirect Indicator:** Indirect

**Detailed Description**

Performs tasks such as, but not limited to, the following:

**Customer Relationship & Communication**

+ Act as the primary focal point of communication for all assigned projects.
+ Manage customer relationships through weekly, monthly, or quarterly reviews to discuss deliveries, commitments, and account progress.
+ Respond promptly to customer inquiries and complaints to maximize satisfaction.
+ Present information effectively to both internal and external executive ma...