Customer Project Manager

The Customer Project Manager is responsible for the end-to-end delivery of services projects, ensuring alignment with the agreed scope, budget, timeline, and quality standards across all project phases, from delivery approach definition to completion and operations. The role involves leading project execution, managing customer and stakeholder relationships, tracking performance through clear KPIs, and applying the Nokia Project Management methodology. By proactively managing risks, change requests, and project performance, the Customer Project Manager drives customer satisfaction, secures service margins, and identifies opportunities for upselling and incremental growth.

Your responsibilities

Accountabilities :

Project Execution: Responsible for the day-to-day operational management of specific assigned projects.

Customer Interaction: Manage relationships with project stakeholders to ensure alignment with scope, cost, and delivery timeli...