Customer Quality Engineer

Full time | Flintex Consulting Pte Ltd | Malaysia

Posted On 16/02/2026

Job Information

Work Experience 1-3 years

Salary MYR 4000 - MYR 8000

City Senai

State/Province Johor

ZIP 81400

Job Description

Position: Customer Quality Engineer

Reporting to: APU Manager/ Section Manager

Job Responsibilities

• Responds to customer complaints.
• Validates the complaint;
• Follows-up with immediate visit if required;
• Provides containment action plan within one working day;
• Works with the process engineer or production executive on 8D report and responds to the customer within 5 working days;
• Closely following-up with the customer on 8D till customer’s acceptance / closure;
• In the event of customer’s request, to present the 8D report to the customer & if required, together with respective process engineer;
• Updates the complaint d...