Job Description
Job Overview
This position is responsible for providing the Customer Quality Status towards the TE Organization and gaining a solid understanding of General Customer Specific Requirements related to Quality (refer to SWI_EMEA_006_1 CSR Management Workflow) as well as the Voice of the customer (Quality) within TE units/departments.
The following tasks are assigned to CQA / ABQ Supv:
1. Review complaint reports for accuracy and completeness and ensure required reports meet customer requirements.
2. Track quality complaints and quality costs, support quality complaint response owners with communication and update towards customers.
3. Support prevention of customer complaints via Lessons Learned sharing.
4. Knowledge QMP_EMEA_006 and follow SWI_EMEA_006_1 related t...
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