Customer Quality Manager (Manufacturing) (ID: 695906)

• Serve as the quality liaison between the organization and clients to address and resolve quality issues
• Monitor and manage customer key performance indicators (KPIs), including complaint rates and yield rates
• Demonstrate expertise in quality methods and tools to improve processes
• Process, track, and respond to quality anomalies and customer feedback efficiently
• Track and monitor resolution progress, ensuring customer satisfaction
• Cultivate positive relationships with customers through effective communication and a proactive attitude

Requirements:

• Bachelor's degree or equivalent
• Minimum of 3 years of relevant experience in a customer quality-focused role
• Good stakeholder management and communication skills

Interested candidates who wish to apply for the advertised position, please click on Apply Now. We regret that only shortlisted candidates will be notified.

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