Customer Reference Manager

Overview

CUSTOMER REFERENCE MANAGER

Tech Company, Singapore

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We are currently looking for a Customer Reference Manager to join a huge tech client for a 1 year contract (with the possibility of extension / going permanent).

What you'll be doing

• Manage and monitor customer reference activity.
• Help manage customer reference programs, working with sales, customer success, product, and marketing teams to identify, develop, and engage reference customers.
• Serve as a Program Manager and content manager for the references team.
• Create and maintain in-depth customer profiles and contacts.
• Support and provide input into sales, marketing, and product management deliverables including but not limited to: peer to peer networking, event speaking opportunities, and 1:many reference calls.
• Manage reference requests, tracking reference activity and outcomes.
• I...