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customer relation executive
Menang Nusantara Sdn Bhd
Full-time
Sungai Besi, Kuala Lumpur
Other-General
Posted:
February 27, 2026
Location:
Sungai Besi, Kuala Lumpur, Malaysia
Job Description
- Customer Support: Provide responsive assistance to customers via phone, email, chat, and in person, addressing inquiries and concerns.
- Relationship Building: Develop strong, lasting relationships with customers by understanding and addressing their needs.
- Issue Resolution: Resolve customer complaints efficiently, ensuring a positive experience.
- Feedback Collection: Gather and relay customer feedback to improve products, services, and processes.
- Product Knowledge: Stay informed about company products and services to offer accurate information and recommendations.
- Record Keeping: Document customer interactions and maintain accurate customer records.
- Customer Retention: Engage in initiatives to build customer loyalty and retention.
- Communication: Demonstrate clear, empathetic communication skills to handle customer queries and complaints.
- Problem-Solving: Quickly resolve issues and escalate complex cases to se...
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Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Sungai Besi, Malaysia
Posted:
February 27, 2026
Deadline:
April 08, 2026