Customer Relations Agent

Job Description:

Singapore Airlines is a global airline dedicated to providing air transportation services of the highest quality and maximizing returns for the benefit of its shareholders and employees. Since its founding in 1972, Singapore Airlines has evolved into one of the most respected travel brands worldwide, with a young aircraft fleet and a network spanning across five continents.

Role Description

This is a full-time, Customer Relations Agent role at Singapore Airlines located in Makati City, Philippines.

· Attends to walk-in passengers

· Creates New Booking/Ticket Issuances

· Rebooking, Cancellation and/or Revalidation

· Creates/Requests ancillary services

· Any other transaction for walk-in passenger within job scope

· Assists in forwarding emails to PH_Reservations or SQPH SalesOps

· Handles and Audits Daily Sales Report

· Handles PH Feedback functions

· Assisting requests and inquiry fr...