Customer Relations & Compliance Coordinator

Job Purpose

The Customer Relations & Compliance Coordinator plays a critical role in ensuring regulatory compliance, managing customer interactions, and supporting operational excellence for Pernod Ricard South Africa. This position is central to maintaining smooth product introductions, adhering to local and international standards, and fostering strong relationships with regulatory bodies and internal stakeholders.

Key Responsibilities

Regulatory Compliance & Stakeholder Engagement

• Liaise with DAFF, DARRLD, NRCS, and other authorities for timely renewals and compliance documentation.
• Align processes with HQ and regional teams to meet global standards.

New Product Introductions (NPI)

• Manage label reviews, approvals, and import certificates through DAFF and online portals.
• Coordinate with HQ for technical specifications and c...