Customer Relations Executive

Main Duties and Key Responsibilities:
Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
Assist in other duties assigned by t...