Customer Relations & Follow-Up Executive

Customer Relations & Follow-Up Executive (2 Positions)
Location: Office #901, Fortune Center, P.E.C.H.S. Block 6, Shahrah-e-Faisal, Karachi
Job Type: Full-Time | On-Site
Join Lalani & Associates
Lalani & Associates, a leading immigration consultancy firm, is looking for enthusiastic and motivated individuals to join our team as Customer Relations & Follow-Up Executives .
Key Responsibilities:
Call and follow up with potential clients and existing leads.
Schedule appointments and consultations for the sales team.
Maintain regular communication with clients.
Update and manage client information in the CRM system.
Track daily calls and follow-up activities.
Assist the sales team in achieving business goals.
Provide excellent customer service and support.
Ensure timely responses to client inquiries.
Maintain accurate records and reports of client interactions.
Requirements:
✔ Good communication and interpersonal skills