Customer Relations

Location:
Ongata Rongai | Nairobi

Industry:
Real Estate

Level:
Mid-Level

About the Company

We are a professional real estate company committed to excellent client experience and smooth operational execution. As we grow, we are seeking a
Customer Relations & Administration Manager
to be the backbone of our client engagement and office operations.

The Role

This role combines
customer relationship management and office administration
. You will be the main point of contact for clients after inquiry and sale, while ensuring the office runs efficiently and professionally.

Key Responsibilities

• Manage client inquiries, follow-ups, and post-sale communication
• Maintain accurate client records, documentation, and CRM data
• Coordinate sales documentation and internal correspondence
• Handle office administration, scheduling, and day-to-day coordination
• Support the Marketing team w...