Customer Relationship Manager

Were Hiring Customer Relation Manager (Female Candidates Only)

Location: Chembur, Mumbai

Work Mode: In-Person

Job Type: Full-time, Permanent

Salary: As Per Company Norms

Key Responsibilities:

Address and resolve customer complaints related to real estate projects

Keep accurate records of grievances and follow-ups

Coordinate with internal departments (Sales, Legal, CRM, Projects, etc.) for issue resolution

Ensure customer issues are resolved in line with company policies and RERA guidelines

Provide timely updates to customers regarding their concerns

Support in possession and handover processes

Identify recurring issues and suggest process improvements

Key Ski...