Customer Relationship Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Managing large accounts and building relationships with key personnel. Maintaining and growing revenue and profits. Taking a proactive approach to account management, developing Strategic Account Plans, and working collaboratively with clients to develop win-win upsell/cross-sell opportunities. Monitoring all existing account orders and requests for proposals and ensuring these are fulfilled effectively.

DUTIES AND RESPONSIBILITIES:

• Relationship management: Develop and nurture relationships with clients by understanding their needs, goals, and preferences. Actively engage and communicate with clients to build trust and ensure their satisfaction with the company's products or services

• Client retentio...