Customer Relationship Officer - Priority Banking

Emirates Islamic

Full-time sharjah, sharjah Other-General

Posted:

June 07, 2026

Location:

sharjah, sharjah, United-Arab-Emirates

Job Description

                    Responsibilities Ensure closure of all service requests for the tagged customers within the defined TAT Turn Around Time. 
Provide end to end customer service to Priority Banking customers as per bank TAT s. 
Coordinate with relevant departments for processing within TAT s. 
Handle Product and Service-Related Queries. 
Ensure customers visiting the Priority Centers are serviced on priority with their requests and complaints. 
Inform customers of delays if any for their requests raised with the bank. 
Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing queries, requests, complaints, application processing, etc. related requirements of the customers under the RM s portfolio. 
Support processing customer applications and system requests, coordinating with relevant departments for processing within TAT s. 
Address customer complaints and provide First Contact Resolution...
                

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Job Overview

Job Type: Full-time

Location: sharjah, United-Arab-Emirates

Posted: June 07, 2026

Deadline: July 17, 2026