Customer Reliability Engineer (CRE)

Job Description

Who You’ll Work With

Arista's Network Detection and Response (NDR) platform is a mission-critical security tool for our customers. Its reliability is paramount. We are hiring a mid-level, Customer Reliability Engineer (CRE) to join our team. This role is critical to the evolution of our customer-facing infrastructure and operational posture.

What You’ll Do:

This is not a traditional operations role. You will inherit a set of critical, manual, and hands-on operational responsibilities essential to our customers' success. We need you to help with the effort to systematically dismantle this operational burden through automation, tooling, and systems. You will have a collaborative team of excellent engineers to work with.

The short-term needs are: manual deployments, reactive troubleshooting, and on-call escalations. But we need you to help us build a system where programmatic solutions have replaced human interve...