Customer Representative (German) + 3000€ welcome bonus

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

About the project:

You will be responsible for providing professional customer support to users via various communication channels. The role involves assisting customers with inquiries, resolving issues efficiently, and ensuring a positive user experience. You will work in an international environment where strong communication skills and attention to detail are key to success.

Your Responsibilities:

• Offer excellent support through chat, email, and phone.
• Help users solve platform issues with clear guidance.
• Teach users about platform features to maximize their website's potential. <...