Customer Representative Officer

Company Description

Established in Pakistan in 2008, Charcoal has grown to become one of the leading retailers of men's apparel and accessories. Initially specializing in manufacturing casual and formal clothing, the company has expanded its offerings and built a strong brand presence. Charcoal is a fast-growing business, engaged in manufacturing, importing, and selling a variety of clothing items. Known for its trademarked products, the brand has a significant and loyal customer base across the region.

Role Description

This is a full-time, on-site role for a Customer Representative Officer located in Lahore. The role involves providing exceptional customer service by addressing customer inquiries, resolving complaints, and delivering positive experiences for clients. The Customer Representative Officer will interact with customers to ensure satisfaction and maintain high-quality support for all queries and concerns. Additional responsibilities include ensuring ...