Customer Representative

Job Responsibilities

+ Welcome and meet clients on the first day of training and serve as the primary point of contact throughout the training period.

+ Conduct facility orientation and safety briefings for clients.

+ Interact with clients to address inquiries related to training courses, requirements, products, and services.

+ Assist clients with CAE check-in processes, ensuring accurate collection and submission of required documentation.

+ Coordinate security clearance submissions with relevant stakeholders for approval.

+ Submit long-term pass applications for internal customers.

+ Support entry visa applications, including E-entry visas, and issue letters of visa or business invitation for internal and external customers.

+ Coordinate lodging and logistics arrangements for clients as required.

+ Prepare and distribute pre-training information packages prior to training commencement.

+ Send c...