Customer Retention Ambassador

Job Title: Customer Experience Specialist

We are seeking a dedicated and customer-focused professional to join our team.

Job Description:

• Maintain high levels of customer satisfaction through effective communication and issue resolution.
• Manage customer records and data in Salesforce CRM, ensuring accuracy and timeliness.

A bachelor's degree in a relevant field is required. At least three years of experience in a similar role is preferred. Strong communication skills are essential for this position.
The ideal candidate will have the ability to multitask, work under pressure, and maintain confidentiality when handling sensitive information.

Required Skills & Qualifications:

• Bachelor's degree in Business Administration or related field;