Customer Retention (Bandar Sunway/Telco/Up to RM3700)

Customer Retention (Bandar Sunway/Telco/Up to RM3700)

Proactively engage with customers to understand their needs and provide tailored solutions

Identify and act on opportunities to retain and upsell existing customers

Deliver exceptional customer service and resolve any inquiries or issues efficiently

Maintain accurate customer records and documentation

Collaborate with cross‑functional teams to ensure a seamless customer experience

Contribute to the overall sales and retention targets of the business

What we're looking for

SPM/STPM/Diploma/Bachelor with 1 year of working experience in Customer Service/Telesales/Retention related background

Willing to work in shift rotational basis

Sales oriented, patient and customer oriented

Overtime

Incentive

Medical coverage

Apply now to become our next Customer Retention!

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