Customer Retention & CRM Growth Officer

 UK Business | International Applicants Welcome

We are partnering with a well-established, multi-branch automotive service group in the United Kingdom to hire a Customer Retention & CRM Growth Officer.

This is a remote, full-time opportunity with direct impact on business performance, repeat revenue, and workshop utilisation across multiple UK locations.

This role focuses on customer lifecycle management and structured retention campaigns — not social media marketing.

About the Opportunity

Our client operates busy automotive workshops and is looking to strengthen its customer retention systems to ensure consistent repeat bookings for MOT and servicing.

The selected candidate will take ownership of reminder campaigns, CRM management, and structured follow-up activity that directly drives bookings and customer loyalty.

This is a measurable, performance-driven role tied to real business outc...