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Customer Retention & Development Manager

Expeditors
full-time Taiwan, Taiwan Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted:
February 26, 2026
Location:
Taiwan, Taiwan, Taiwan

Job Description

Job Description

  • Build a District Retention Program that includes coverage for all customers producing revenue in our District
  • Oversee strategic growth of LAM and CAM customers through regular business reviews
  • Assist Product Managers in developing Product level retention programs
  • Management of CAM’s & LAM’s
  • Facilitate monthly branch retention meeting
  • Develop and protect content driven business reviews that protect our core retention pillars:
    • Confirm we are experts
    • Align with Sales Strategy
    • Performance Metrics
    • Value Add; Joint initiatives and quantify savings/cost avoidance
    • Information which tells a story or prompts discussion (no data dumping)
  • Build and protect consistency in our branch and service offerings
  • Direct, drive and ensure that all new clients receive benefits from a formal transition
  • Measure and analyze Customer revenue trends and proactively c...

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Job Overview

Job Type: full-time
Location: Taiwan, Taiwan
Posted: February 26, 2026
Deadline: April 07, 2026