Customer Retention

About Eminent4U Private Limited:

Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.

Job Purpose:

As Customer Retention / Sales Specialist (Sales | Retentions) you will be the voice of the company in customer interactions, responsible for pitching sales or reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily targets and maintaining detailed records of customer interactions.

Responsibilities and KPIs:

• Act as the voice of the company in customer interactions.
• Meet daily targets and maintain detailed records of...