Customer Retention Specialist (Work from Home)

Nerdy
Full-time Pasig, Metro Manila Management & Operations, Sales
Posted:
March 03, 2026
Location:
Pasig, Metro Manila, Philippines

Job Description

Customer Retention Specialist (Work from Home)

Remote -Based in the Philippines

Location: Fully Remote – Based in the Philippines
Compensation: $8.65 (USD) per hour + monthly performance bonuses and additional incentives
Schedule:

  • Mandatory Paid 4-Week Virtual Training, Monday–Friday, 8:00am–5:00pm CST
  • We operate 7:00 AM to 9:00 PM CST, 7 days a week.You must be available to work any and all shifts during this operating window.
  • Common schedules include, but are not limited to (all CST - US time zone):
    • Mon–Fri: 8:00 AM–12:00 PM, 4:00 PM–8:00 PM
    • Sat–Wed: 7:00 AM–4:00 PM
    • Sun–Thu: 12:00 PM–9:00 PM
    • Sun–Thu: 7:00 AM–4:00 PM
    • Sat–Wed: 10:00 AM–7:00 PM
    • Mon–Fri: 12:00 PM–9:00 PM
    • Mon–Tue: 7:00 AM–4:00 PM; Wed–Fri: 12:00 PM–9:00 PM

About the Role:

Nerdy is seeking high-performin...

Apply for this Job

Submit your application for the Customer Retention Specialist (Work from Home) position at Nerdy.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Pasig, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026