Customer Retention & Upsell Specialist

A dynamic customer service company in Selangor, Malaysia is seeking a Customer Retention specialist to engage proactively with customers. This role involves understanding customer needs, upselling, and delivering outstanding service. Ideal candidates have a diploma or higher, along with one year of experience in customer service or related fields. This position requires a shift rotation and offers competitive incentives, medical coverage, along with opportunities to meet sales targets.
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