Customer Reviews

JOB DESCRIPTION:
About Eminent4U Private Limited:
We offer more than just a job; it's a career opportunity that transcends the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.
JOB PURPOSE:
As Customer Reviews & Support Specialist, you will be the voice of the company in customer interactions, responsible for pitching reviews on multiple platforms and engaging with customers to address their concerns, answer questions, and express appreciation for positive feedback. This role plays a crucial part in meeting daily review targets and maintaining detailed records of customer interactions.
RESPONSIBILITIES & KPIS:
Customer Interaction & Support:
Act as the voice of the company in customer interactions.
Pitch reviews on m...