Customer Sales and Service Representative

Department: Operations - Alberta

Employment Type: Full-Time

Requisition ID: 1822

Date Posted: June 8, 2026

Closing Date: June 22, 2026 or until filled

Job Summary

Reporting to the Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and services to meet their needs. The Representative provides service in accordance with UFA’s Customer Service Policy and initiates and/or implements corrective action as required to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. This position will cross-train in multiple functions of the store or site.

Responsibilities

• Maximize sales and customer support through best‑in‑class customer service. Provide prompt service and assistance to UFA’s customers in a friendly and courteous manner either in person or over the pho...